Last Updated Date: January 28, 2025
Effective Date: January 28, 2025
Welcome to SmartDoc AI, which is provided by BITFORGE PTE. LTD. and its affiliates. We are committed to protecting the privacy of your data. This Privacy Policy explains what information SmartDoc AI collects, uses, and discloses about you when you access or use our websites and applications (collectively, "Our Services").
There are three basic categories of data we collect:
When you create your account for registering to use Our Services, depending on how you choose to create it, we may collect your password, email address or phone number.
When you use Our Services to scan documents or images for recognizing text automatically (OCR), we will collect the documents or images which you choose to take or upload when you sync files. When you use Our Services to convert documents in multiple formats to PDF, we will collect the documents you choose to upload.
If you purchase the paid services provided by us, we may receive information about your transaction such as when it was made or when a subscription is set to expire.
We may record your email address when you contact us for service support, making a complaint, suggestion or feedback to us by sending emails to help us keep contact with you for updates and support to resolve your queries for use of our Services.
We collect certain information about the device you use to access Our Services, such as your IP address, mobile carrier, time zone settings, model of your device, the device system, network type, Android ID, identifiers for advertising (such as IDFA for iOS, GAID for Android device), your screen resolution and operating system.
When you use our Services, we may infer the generic physical location and geographic regions of your device from your Wi-Fi, Bluetooth and other device settings. For example, your IP address may indicate your general geographic region. Upon your permission, we may collect your mobile device's location.
If you choose to sign in using third-party social networks or services (such as Google), we may collect information from those services, including your login or registration information for those services.
We generally use the information we collect:
We attach great importance to the security of your data and have adopted standard industry practices to protect your data and prevent it from unauthorized access, disclosure, use, modification, damage, or loss. We employ administrative, technical, and physical security controls where appropriate, such as encryption, 2-step verification, and strict contractual confidentiality obligations for employees and contractors.
You can control and manage your data, you have the following rights and choices:
Our services are not intended for anyone under 16. We do not knowingly collect personal information from anyone under 16. We understand the importance of safeguarding the personal information of children, which we consider to be an individual under the age of 16 or the equivalent age as specified by law in your jurisdiction.
We may change this Privacy Policy from time to time. If we change this Privacy Policy, we will change the "last updated" date at the top of this Privacy Policy and the revised policy will be posted to this page so that you can review it.
If you have any questions or complaints regarding this Privacy Policy or the use of your data, please contact our Data Protection Officer via email at privacy@smartdoc-ai.com.
Email: privacy@smartdoc-ai.com
Website: smartdoc-ai.com